Frequently Asked Questions
I have two discounts I would like to use for my conference registration; can I use both of them?
Do I have to pre-select the tracks that I would like to attend during the two-day conference?
I need a receipt for my credit card payment. Where can I get it?
When will I receive my conference material?
Are all presentations available on the web?
When should I pay for the conference?
How should I pay for the conference?
Can I register onto a workshop at the conference venue?
How many attendees will be at my conference?
Delegate Substitutions And Cancellations
Will I receive any information from you in the mail?
I have two discounts I would like
to use for my conference registration; can I use both of them?
No, we do not combine discounts but we will honour the discount that
is better for you.
Do I have to pre-select the tracks
that I would like to attend during the two-day conference?
No, you can select the tracks you would like to attend on-site. Workshops,
however, must be pre-selected.
I need a receipt for my credit card
payment. Where can I get it?
For US delegates please refer to the attached document in your registration
confirmation email. The credit card charge will be at the very bottom
of the document.
For European delegates your confirmation and receipt will be mailed
to you.
When will I receive my conference
material?
Your badge, and other handouts will be distributed on the first morning of the conference. Access to the presentations will either be via a CD-Rom or website password, both handed out on the day of the conference.
Are all presentations available on
the web?
Any presentations not included in the CD-Rom or website in advance of the event will be available to attendees online after the event. The distribution of presentation materials is subject to the speakers permission. Some CD-Roms are also available for sale after the event, these include the presentations from each Speaker along with live audio recording of the entire event. For more details please call +44 (0) 20 7368 9400.
When should I pay for the conference?
Payment must be received prior to the conference.
How should I pay for the conference?
Payment can be made online by credit card or over the phone (For US
Events call 1 888 482 6012 and for European events call +44 (0) 20
7368 9400)
Are the meals included?
Yes, all refreshments and conference lunches have been carefully selected
to offer you the best in banqueting. Check the agenda for timings.
Can I register onto a workshop at
the conference venue?
Yes, you may register onto workshops on site and our registration
personnel will be happy to help you.
How many attendees will be at my
conference?
This varies for each conference. Please do ask at our registration
desk if you would like us to assist in facilitating meetings with
anyone present to ensure you receive maximum benefit from the day.
How can I get to the venue?
The hotel phone number is listed within the conference information.
Please contact us if you require any further information or assistance.
What about accommodation?
The cost of the hotel accommodation and travel is not included in
the registration fee. Details of the accommodation options are also
included within the conference information. To take advantage of our
corporate accommodation rate, please quote you are attending a WBR
conference when making your reservation.
For European delegates please book your accommodation with the booking form provided with your confirmation letter or by following the instructions in your confirmation letter.
What should I wear?
In the United States the dress code at the conference is business
casual. The speakers usually come in business attire.
In Europe the dress code is business suits or equivalent attire.
Special Needs
If you have any special needs, disabilities, and/or dietary restrictions
that we may address to make your participation at our events more
enjoyable, please do let us know when registering.
Delegate Substitutions And Cancellations
- You may substitute delegates at any time.
- WBR does not provide refunds for cancellations.
- For cancellations received in writing more than seven (7) days prior to the conference you will receive a 100% credit to be used at another WBR conference for up to one year from the date of issuance. For cancellations received less than seven (7) days prior to the event no credits will be issued.
- In the event that WBR cancels an event, delegate payments at the date of cancellation will be credited to a future WBR event. This credit will be available for up to one year from the date of issuance.
- In the event that WBR postpones an event, delegate payments at the postponement date will be credited towards the rescheduled date. If the delegate is unable to attend the rescheduled event, the delegate will receive a 100% credit representing payments made towards a future WBR event. This credit will be available for up to one year from the date of issuance. No refunds will be available for cancellations or postponements.
- WBR is not responsible for any loss or damage as a result of a substitution, alteration, cancellation, or postponement of an event. WBR shall assume no liability whatsoever if this event is altered, rescheduled, postponed or cancelled due to a fortuitous event, unforeseen occurrence or any other event that renders performance of this conference inadvisable, illegal, impracticable or impossible. For purposes of this clause, a fortuitous event shall include, but shall not be limited to: an Act of God; governmental restrictions and/or regulations; war or apparent act of war; terrorism or apparent act of terrorism; disaster; civil disorder, disturbance, and/or riots; curtailment, suspension, and/or restriction on transportation facilities/means of transportation; or any other emergency.
- Please note that speakers and topics were confirmed at the time of publishing, however, circumstances beyond the control of the organisers may necessitate substitutions, alterations or cancellations of the speakers and/or topics. As such, WBR reserves the right to alter or modify the advertised speakers and/or topics if necessary. Any substitutions or alterations will be updated on our web page as soon as possible.
Will I receive any information from
you in the mail?
After the conference, from time to time, you may receive brochures
on related topics.