About Our Sponsors

AT&T is the nation's largest wireless carrier and premier communications company in the United States and worldwide. AT&T offers a comprehensive portfolio of wireless business solutions that are specifically designed for field service organizations:

  • Wireless Email
  • Laptop Mobility
  • Wireless Eablement of Field Service Aplications
  • AT&T Mobile Resource Management
  • Location-Based Services
  • Enterprise Asset Management
  • RFID Solutions

With a wide selection of special purpose wireless devices, an ecosystem of alliances with trusted market leaders in field service software and middleware, and an extensive knowledge base of real-time wireless reference architectures and business process best practices, AT&T provides end-to-end services that maximize the return on wireless field service automation business investments. www.att.com/wirelessbusinesscenter


Acclivus R3 Solutions works in partnership with service and sales organizations to help ensure their “R3” success: strong, lasting customer relationships, optimal results through products/service solutions, and ongoing, profitable revenue. We do this by creating learning experiences that inspire people and enable their performance.

Axeda Corporation is the secure remote service and support company. Its solution helps Fortune 1000 companies worldwide, including Abbott Laboratories, Diebold and EMC, proactively service and support products to ensure optimal uptime at the lowest possible cost. In 2006, Axeda became the first and only remote service application provider to receive the prestigious VeriSign® Security Certification. Axeda Corporation is a privately held company headquartered in Foxboro, Mass. and can be reached at www.axeda.com.

LABEL & MOBILE PRINTING SOLUTIONS FROM BROTHER
Brother International is a leading provider of label & mobile printing solutions developed specifically for the field services market. Our MPrint™ mobile printing solutions and P-touch labelers can have a dramatic impact in your day to day operations. They can help achieve high productivity and enhance customer service while making handwriting errors an issue of the past. Brother’s label and mobile printing solutions are ideal for a variety of on demand field printing applications such as:

MPrint Mobile Printer Ptouch Edge Labelers

  • Maintenance reports
  • Repair estimates
  • Work Orders
  • Delivery invoices
  • Payment receipts
  • Collection receipts
  • Graphs
  • Inspection labels
  • Asset Labels
  • Calibration labels
  • Expiration Labels
  • Cable & Wire Labels

Datamax O’Neil is a global supplier of bar code labeling products, including thermal demand printers, thermal transfer ribbons, software products and services, and label, ticket and tag materials.  The company offers one of the most diverse lines of printers in the bar code industry – products ranging from portable and handheld label and receipt printers, compact desktop and midrange units to high performance systems and specialty-printer platforms.  The products can be deployed off-the-shelf or customized with a variety of options to meet special user requirements.  Datamax O’Neil also operates full-service converting facilities that transform labels, tickets and tags from a wide variety of paper and synthetic materials to precise customer specifications.  

Headquartered in Orlando, Florida, Datamax O’Neil has an international roster of customers – ranging from small manufacturing shops and single-outlet retailers to large government agencies and multinational Fortune 500 companies.  The company has additional development and manufacturing facilities in California, Ohio and France, and sales offices in strategic locations around the world.


About Qualtech Systems Inc.

QSI’s Intelligent Software Solutions enable OEMs and Service and Maintenance organizations to reduce the design, development, support time and costs associated with complex, and critical equipment and systems. QSI's Intelligent Software Solutions empower and enable OEMs and Service and Maintenance organizations to provide the highest quality of service economically by significantly reducing troubleshooting time and increasing the level of equipment availability.

QSI Equipment Health Management and QSI Integrated Diagnostics solutions are proven, mature and deployed worldwide. Some of QSI customers include NASA, Boeing (BA), FEI Company (FEIC), Honeywell (HON), Lockheed Martin (LMT), KLA-Tencor Corporation (KLAC), Orbotech Ltd. (ORBK), and United Technologies (UTX). The company’s quality management system is certified to ISO9001:2000 standards.

Founded in 1993, QSI is a privately owned company, based in Wethersfield, CT with representatives in China and Israel. QSI has received awards from NASA and Aviation Week and Space Technology.


Service Strategies advances service excellence for quality-minded organizations by providing industry standard certification and training programs that ensure the delivery of consistent, high quality service and support. Service Strategies applies a proven benchmark process to its programs for continuous service improvement. In addition, the company's tailored training programs advance the skills and competencies of service professionals, leading to increased organizational effectiveness. Headquartered in San Diego, CA the company serves leading technology services organizations in over twenty countries worldwide. Its programs are recognized as industry standard throughout the global service and support community. www.servicestrategies.com, call toll free 800.552.3058, or email info@servicestrategies.com.

Servigistics is the leading strategic service management solution provider, offering service parts management, workforce management, knowledge management and pricing solutions that operate together on a single data model to enable companies to transform their global service operations by dramatically increasing profitability, cash flow, and customer loyalty. Servigistics solutions have been deployed and proven globally by a highly referenceable client base of market-leading companies across industries in high technology, aerospace, motor vehicles, telecommunications, medical equipment, consumer durables, and heavy industrial. Servigistics is a privately-held company headquartered in Atlanta, with regional headquarters in the UK and Japan and sales and service professionals around the world. Please contact Servigistics at 1.888.942.8623 or +1.770.565.2340, via e-mail at info@servigistics.com, or via the Web at http://www.servigistics.com/.

360 Scheduling is the world’s leading supplier of real-time workforce optimization technology. 360 Dynamic Scheduling Engine delivers enterprise-class, true real-time optimization as a suite of Web Services in a full Service Oriented Architecture. In addition to real-time route planning and optimization, 360 Dynamic Scheduling Engine offers predictive deployment capabilities, demand forecasting, performance analysis and resource optimization and profiling. To learn more about 360 Scheduling please visit www.360scheduling.com

Access real-time data. Accelerate productivity and operation efficiency.
Zebra and Motorola: Two industry experts. One integrated solution.

Offering the widest range of mobile printers in the industry, Zebra Technologies Corporation improves customers’ business performance through products and solutions that identify, track and manage assets, transactions and people. Companies use Zebra printers, supplies, RFID products and software to increase productivity, improve quality, lower costs, and deliver better customer service. Learn more at www.zebra.com.

Motorola is a recognized leader for enterprise mobility solutions delivering enterprise anywhere to enterprises everywhere. Our solutions include a variety of technologies and devices– from mobile computers to automated data capture devices, RFID, two-way radios, enterprise wireless LAN and broadband – to ensure unprecedented control of information across your operations. For more information please visit www.motorola.com/enterprise


 

 



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