Meet The Interlog Summer 2008 Advisory Board

Thomas Sunseri,
Vice President /GM Service Supply Chain Operations,
Unisys

Tom started with Unisys as a systems analyst. He has held various management positions in Systems, Sales and Customer Service Engineering including branch manager, district manager and region GM roles prior to moving to Unisys world headquarters as vice-president of Global Service Technology. In his current position as Vice President & GM Service Supply Chain Operations, Tom is responsible for leading global service planning and service logistics operations for Unisys Global Outsourcing and Infrastructure Services.

Timothy Saur, PhD, CPA, CMA
Vice President of Finance, Operations & Service
Durst Phototechnik, AG USA

In his role as Vice President of finance, operations and service, Tim oversees the entire operations and service business of North America and portions of South America. He has increased customer satisfaction to above 90%, increased employee utilization, and has created a 20% increase in gross profit percentage in the Durst service organization. In 2007 he launched a global self-service knowledge management system to the Durst customers.

Steven Nickel
Vice President, IT Service and Customer Satisfaction
Sony Electronics, Inc.

During his sixteen year tenure at Sony, Steven Nickel has worked in various segments of the company’s diverse businesses both in the US and Japan, including manufacturing, corporate planning, software engineering, and, most recently, service and support. His assignments have included responsibilities in Human Resources, Program Management, Operations, and Business Planning, among others. Since 2003, he has been responsible for the IT-Products Service and Customer Satisfaction organization, where he has introduced a variety of initiatives designed to improve customer satisfaction and reduce service costs.

Kevin Wrenn
Senior Vice President, PC Business & Operations
Fujitsu Computer Systems Corp

Kevin has been with Fujitsu for nine years and was named Senior Vice President PC Business & Operations in April 2007, following a reorganization designed to integrate and align the PC business to meet industry challenges head-on. Responsible for successfully architecting Fujitsu Computer Systems supply chain strategy, Kevin has enabled Fujitsu Computer Systems to become the most profitable Fujitsu company on the globe. The model's reduced energy and freight costs earned him industry recognition. As Senior Vice President of Quality, his commitment to quality execution and ownership helped Fujitsu Computer Systems Corp. receive 12 Best Practice nominations by external auditor, BSI, in just two years. 

Dan Gilbert
Vice President
Supply Chain Operations
Cisco

Dan leads a global team responsible for maximizing value recovery through product returns and recycling. He also heads up a strategic initiative for driving efficiencies across the supply chain and collaborating with Cisco’s distributors to reduce expenses and reinvest savings. Prior to joining Cisco in 2005, Dan was Vice President of Customer Service and Quality at Palm, where he restructured global call center and repair operations. He has also served as a turnaround specialist for a FTSE 250 company, a director of delivery operations for startup Webvan, and a management consultant with McKinsey.